Privacy Policy
QuestAnoEra respects your privacy. This policy explains what we collect, why, and the choices you have under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy describes how QuestAnoEra ("we", "us", "our") handles personal information collected through questanoera.com (the "Site"). We are an independent fan-review hub for adventure, quest and RPG mobile games. We are committed to handling your information transparently and only as described here.
1. Who we are
QuestAnoEra is operated from Canada. For any privacy question or request, our contact details are:
240 Bank Street, Ottawa, ON K2P 1X4, Canada
Phone: +1 613 555 0128
Email: [email protected]
2. Information we collect
We practise data minimisation and collect only what we need:
- Information you give us directly — when you use our contact form or email us, we receive your name, email address, chosen topic and message content.
- Technical information — like most websites, our hosting provider may log standard request data such as IP address, browser type, referring page and timestamps, for security and reliability.
- Local preferences — a single cookie stores your cookie-banner choice on your own device. See our Cookie Policy.
We do not sell personal information, and we do not collect sensitive categories of data.
3. How we use your information
- To reply to your messages, game suggestions and corrections.
- To operate, secure and improve the Site.
- To remember your cookie preference.
- To comply with legal obligations.
Under PIPEDA we rely on your consent, which you provide by submitting the contact form, and on our legitimate interest in running a safe, functioning website.
4. The contact form
Our contact form processes your submission in your browser and does not transmit data to an automated marketing system. When you choose to send a message, we receive it so we can respond. We keep correspondence only as long as needed to handle your request.
5. Third parties
We keep third parties to a minimum:
- Hosting provider — stores and serves the Site and may process technical logs on our behalf.
- Apple App Store — game cards link out to apps.apple.com. When you follow a link, Apple's own privacy policy applies. We do not control or receive data from those listings.
Game icons and public ratings shown on the Site are sourced from the public iTunes/App Store catalogue and remain the property of their respective owners.
6. Cookies
We use one functional cookie to remember your consent choice. We do not use advertising or cross-site tracking cookies. Full detail is in our Cookie Policy.
7. Data retention & security
We retain personal information only for as long as necessary for the purposes above, then delete it. We apply reasonable technical and organisational safeguards, including HTTPS encryption in transit. No method of transmission over the internet is perfectly secure, but we work to protect your information.
8. Your rights
Under PIPEDA, and equivalent provincial laws, you may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate information.
- Withdraw consent and ask us to delete your correspondence.
- Make a complaint to the Office of the Privacy Commissioner of Canada.
To exercise any right, email [email protected]. We respond within 30 days.
9. Children
The Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has contacted us, please let us know and we will delete it.
10. International visitors
We are based in Canada and our content reflects the Canadian App Store. If you visit from outside Canada, your information may be processed in Canada under the protections described here.
11. Changes to this policy
We may update this policy to reflect changes in our practices or the law. We will revise the "Last updated" date above and, for significant changes, add a notice on this page.
12. Contact us
Questions about privacy? Write to [email protected] or use the address and phone number listed above. You can also reach us through the contact section on our home page.